The phrase “It’s Just Business” has become an accepted way to dehumanize important decisions. The reality is that it is simply not wise to devalue the importance of relationships even when faced with difficult business decisions. We cannot suddenly stop making important business decisions, but neither should we selectively disregard the importance of relationships when making those decisions. To succeed in the long run we need to make people, not business, the primary focus of our decision-making process.
It is a small world
This past year our company celebrated its 30-year anniversary with an open house to which we invited back as many of our previous employees as we could track down. We were surprised by what we found. Most of our previous employees were still in the industry; many were leaders of change affecting our business every day; and dozens were now our clients.
Sound Business Decisions
Looking at how these former employees impact our company reinforces the importance of these relationships. Sound business decisions should consider not only immediate needs of the company, but also the company’s future, which largely depends on a culture of trusted relationships. Business decisions made with the “it’s just business” philosophy embrace the faulty premise that the company is more important than people. By making decisions that are best for people we strengthen our companies and build teams that believe in our decisions and leadership even after individual team members depart.